Northwind Tools · Shopify
Post-sale operations
Good morning. Here’s your warranty operation.
Track serialized products, warranty coverage and claims without leaving the Shopify workflow.
Registered units
1,248
+84
Active warranties
1,103
88.4%
Expired warranties
145
11.6%
Open claims
18
6
Recent orders
View all orders#10842
Emma Wilson
Impact Drill X500
Serial X5-88421
Registered
#10839
Noah Martin
Rotary Laser Pro
Serial RL-20318
Registered
#10831
Olivia Brown
Impact Drill X500
Serial —
Needs serial
How SerialCare works
01Shopify order
A sale arrives with the real product and line item.
02Assign serial
Register the physical unit directly from the order.
03Warranty + QR
Warranty dates and a secure public token are generated.
04Post-sale claim
The buyer opens a claim from the public passport.