POST-SALE OPERATIONS FOR SHOPIFY
Know every product after the sale.
Serial numbers, warranty coverage, QR product passports and claims — connected to the Shopify order you already use.
Built for durable-goods merchants
SerialCare
Products+ Register product
ProductSerial numberWarrantyStatus
Wireless HeadphonesSC-8F2D-9K7H2 yearsActiveSmart WatchSC-1A9P-7H6Z1 yearActive
Portable SpeakerSC-6D2N-3M8R2 yearsActive
Trail Camera ProSC-4J7M-9K2L1 yearActive
SerialCare
Product Passport
Wireless Headphones
SN: SC-8F2D-9K7H
Warranty active until Sep 2028Active
QR product passports›
Claims in one queue›
Claims stay tied to the exact unit
Scan to view product passport
Warranty active until Sep 2028ActiveCoverage · 2 years
Claims in one queue1 claimLinked
⌁
Serials from real orders01
◇
Warranty rules02
⌗
QR product passports03
↗
Claims in one queue04
How it works
From checkout to after-sales in four steps.
SerialCare
Simple enough to use every day.
No separate spreadsheet, no disconnected warranty form, no hunting for which physical unit was sold.
View live demo →Wireless HeadphonesSerial registered
Serial numberSC-8F2D-9K7H
Warranty active until Sep 2028Active · 2 years
QR product passportsLinked
Claims in one queue1
Features
Simple enough to use every day.
No separate spreadsheet, no disconnected warranty form, no hunting for which physical unit was sold.
Serials from real orders
Register the physical unit directly from the Shopify order and line item.
Warranty rules
Set one default policy and override it only for products that need a different term.
QR product passports
Every unit gets a secure public passport with warranty status and a claim entry point.
Claims in one queue
Review and move customer cases through controlled post-sale states.
Pricing
Pricing that grows with your monthly volume.
Historical units stay accessible. Your plan only limits how many new serialized products you register each month.
All paid subscriptions are managed and billed through Shopify.
Serials from real orders
Warranty rules
QR product passports
Claims in one queue
FAQ
FAQ
Do old registrations stop working when I hit the limit?
No. Existing passports, warranties and claims stay available. The limit only pauses new registrations until the next monthly cycle or an upgrade.
Does SerialCare replace Shopify?
No. Shopify remains the source of truth for products and orders. SerialCare adds the post-sale layer around each physical unit.
Can customers open warranty claims?
Yes. Each serialized unit can expose a secure public product passport with a claim form tied to that exact unit.
Make post-sale operations as organized as checkout.
Start with 20 registrations free. Upgrade only when your monthly volume grows.